general terms

GENERAL TERMS

Company Details and Contact:

Little yucca is a registered trademark of Suriteks Tekstil Ürünleri San. Ve Tic. Ltd. Sti. The company details are as follows:

Title: Suriteks Tekstil Ürünleri San. Ve Tic. Ltd. Sti.
Address: Fenerbahce Mah. Mahur Sok. 4-6 A-B, Kadikoy, Istanbul, Turkey
MERSIS:

You may contact us via e-mail at hello@little-yucca.com . We will do our best to reply within 2 working days.

Prices and Payments:

All prices on little-yucca.com are on TRY. If you wish, you may change the currency to Euros on the upper-left side of the website. The prices include all taxes. Once you proceed to check-out, a shipping cost will be added to your invoice according to your country. For detailed information on shipping costs, please have a look under the title “orders and shipping”.

We accept credit cards or bank deposits as payment methods. The credit card information you give to us is secured by SSL certificate. Please see our Security & Privacy Statement for detailed information. If you choose to pay through bank deposit, please transfer the total amount of your invoice (including the shipment) to our bank account stated below:

Suriteks Tekstil Ürünleri San. Ve Tic. Ltd. Sti.
Garanti Bankası
IBAN: TR40 0006 2000 1500 0006 2951 33

Your order will be prepared for shipping once the total cost is transferred to our account. We kindly ask you to make the transfer within 3 days of your order date. Any order that has not been paid within 3 days will have to be cancelled.

Orders and Shipping:

After we receive the payment, your order will be prepared and handed to the shipping company within 2 working days. We will do our best to help you with urgent orders, so please contact us via e-mail (hello@little-yucca.com) in such cases.

All orders within Turkey will be shipped with Aras Kargo. The standard shipping cost within Turkey is 70 TL and this cost will be added to your cart during check out. There is no shipping cost if the total amount of your order exceeds 1.000 TL. Aras Kargo states to deliver a package the next day after we hand it to them.

All orders outside Turkey will be shipped with local carrier PTT. The standard shipping cost for countries outside Turkey is 300 TL. These costs will be added to your cart during check out. PTT states to deliver a package within 1-4 weeks according to the country. International orders may be subject to customs and import fees once they reach the destination country. Unfortunately, we are unable to project the amount of these fees and the payment of such fees are the responsibility of the customers. We suggest you find out more about the customs and import policies of your own country before you place an international order.

In all cases, we will do our best to help you with tracking down orders, but please note that we can not be held responsible for the delays caused by the shipping companies.

Returns:

You may return every purchase within 14 days after you place the order. Please send us an e-mail to hello@little-yucca.com including the details of the purchase you want to return and the reason why you want to return it. The full cost of the purchase will be refunded if the product is unused, unwashed and re-saleable. The return address is Little Yucca Magaza, Fenerbahce Mah. Mahur Sok. 4-6, A-B, Kadikoy, Istanbul, Turkey. The shipping cost for the returning package should be covered by the customers themselves. Once we receive the package and inspect it, we will refund the item cost to the account you used during your purchase.

Copyright:

Little yucca and little-yucca.com are all properties of Suriteks Tekstil Urunleri San. Ve Tic. Ltd. Sti. All images, graphics, text and other content are protected by worldwide copyright. It is illegal to copy, use or distribute any information from little-yucca.com without first acquiring written permission. Visitors and users of little yucca’s website may not claim any rights pertaining to the information on the website.

Governing Law:

These general terms and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of Turkish Republic.